For wholesale orders, we offer express shipping (door-to-door) via DHL under the following terms:
- Standard wholesale orders (5 kg to 9.99 kg): The buyer covers the total shipping cost.
- Medium orders (10 kg to 29.99 kg): The total shipping cost is shared between the buyer and the seller, with the buyer covering 70% and the seller covering 30%.
- Large orders (30 kg and above): The total shipping cost is shared equally between the buyer and the seller, with each party covering 50%.

• For transparency purposes, the seller will provide the buyer with a DHL shipping quotation for the total shipping cost prior to order confirmation. This quotation will enable the buyer to review the estimated shipping charges and the applicable cost-sharing terms before confirming the order.
• Import Duties, Taxes, and Customs Charges. The shipping cost does not include any import duties, taxes, customs charges, or any other fees or surcharges that may be imposed by the destination country upon or during delivery. Any such charges shall be borne entirely by the buyer.
• If preferred, shipments may be planned in accordance with the destination country's current import regulations and applicable customs thresholds, where appropriate. This can help buyers anticipate any duties or taxes before confirming their order.

Please note that Chakana Journey is not a shipping carrier. Transit times are estimates provided by DHL and are not guaranteed. Delivery schedules may occasionally be affected by external factors such as severe weather, carrier labor shortages, strikes, or peak holiday volumes.